Workshop Team Leader - Automotive
Mansour is hiring for Workshop Team Leader in Dar es Salaam, Tanzania. If you're interested in this job and you have impressive qualifications and experience in this job you can apply for this job for free of charge.Posting Closure Date: Sep 11, 2024
Category: Engineering
Career Level: Staff/Individual Contributor
Country/Government: Dar Es Salaam, Tanzania, United Republic of
Workshop Team Leader Responsibilities:
As a team leader, you will perform the following duties;- Record and process custom/special orders that may require additional resources for delivery and coordinating with those teams as required.
- Provide advanced product/service information and respond to complex customer questions about the product/service.
- Provide fault isolation and resolution to limit and address issues promptly.
- Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
- Respond to basic issue escalations promptly and appropriately; provide managerial approvals as required.
- Carry out relatively simple testing and quality assurance tasks.
- Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal
- Develop own capabilities by participating in assessment and development planning activities Including formal & informal training & coaching; gain/maintain relevant external professional accreditation to improve performance and fulfill personal potential.
- Respond to personal objectives and use performance management systems to improve personal performance.
- Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
- Maintain and lead periodic check-ins with non-key customers to ensure they're receiving the most value from the product/service.
- Bachelor Degree in Mechanical Engineering or Equivalent is prefrable
Required Qualifications & Skills
Minimum Experience:
- Minimum two years of experience.
- Excellent technical skills.
- In depth knowledge of the products
- Excellent communication and negotiations skills.
- Leadership skills
- Decision making
- Problem solving
- Team building skills