Job Opportunities at Transguard Group

Assistant Operations Manager - Events Security Operations

How do you fill to connect with other 50000+ employees at Transguard Group as an Assistant Operations Manager? Transguard Group was established in 2001, has now experience of  23 yesrs of providing reliable services to the Middle East. in  Cash Services, Security Services, Manpower Services, Facilities Management & Aviation
Job Location: Dubai, UAE
Ref:JB5175699New

The purpose of this job is to assist in the implementation and maintenance of all standard site operating policies, procedures and protocols relating to bar/club and new business operations and to take responsibility for the deployment and mobilization of all contract staff, whilst ensuring that all Supervisors carry out their duties effectively and in a timely manner.

Duties and Responsibilities:

• As an Assistant Operations Manager you will be performing the following duties:
• Working with and providing operational support to the Account Manager, attending client meetings and ensuring service delivery meets agreed KPI’s, SLA’s and Scope of Works for all event/bar and clubs thus preventing any financial loss
• Ensuring contract compliance for all contracts under event security which includes Implicitly understand the commercial aspects of the contract and manage the service delivery
• Produce schedules for all bars/clubs, liaise with venue management for schedule updates, sending out schedules and ensuring staff compliance to the schedule
• Cross-checking all end of month time sheets and approving the same for payroll/invoicing. Generating WCR for client approvals and raising invoices for processing
• Manages daily activities of bars and clubs assuring the highest levels of response times and customer service are achieved
• Produce detailed proposals for bars/clubs/low risk events (including timelines, venues, suppliers, legal obligations, staffing and budgets)
• Visiting all venues on a weekly basis, this is done post 8pm as all venues are evening/night-based venues

Skills and Experience Required

• 10 years bar/club and/or event experience
• High school education
• Proficient in word, excel, presentations, risk assessments, negotiation skills, report writing, commercial awareness and customer relations management

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