Waiter / Waitress at Villa Rotana Dubai
Villa Rotana is currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward. Villa Rotana is located at Sheikh Zayed Road. Villa Rotana opens you an access to Dubai Mall, the shopping paradise. |
| Waiter & Waitress |
Job Location: Dubai, United Arab Emirates
Company: Villa Rotana
Job Type: 6 months contract
As a Waiter / Waitress at Villa Rotana you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
As a Waiter / Waitress at Villa Rotana you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
- Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
- Greet and seat customers and serve them in a professional, discreet and personalized way
- Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
- Consistently monitor quality of food & beverage being served
- Practice good customer relations and attend to customer complaints / queries satisfactorily
- Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
- Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
- Ensure minimum wastage, breakage and spoilage
- Actively use up selling techniques to exceed guest expectations and increase revenue
- Perform any other activities as provided by your supervisor.
Required Skills
Education, Qualifications & Experiences:You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
Knowledge & Competencies
- The ideal candidate will be hands-on with a true passion for people and service
- The candidate must have positive and pleasant attitude.
- You are able to work in a busy environment and stay calm under pressure
- You have attention to details
- Adaptability. You are able to adapt new changes easily
- Customer Focus, you are focused to serve customers in a good manner
- Recognizing Differences
- Taking Responsibility
- Teamwork
- Understanding the Job